“I keep six honest serving men (they taught me all I knew); Their names are What and Why and When and How and Where and Who.” - Rudyard Kipling

Background
An online railway ticket booking service provider lodged a complaint that some unknown people had used the Internet ticket booking facility to book 44 railway tickets using stolen credit card details. The department received chargeback from the credit card companies for all the 44 transactions causing huge financial losses.

Investigation
The investigation of the case revealed that the accused had booked more than 44 tickets in the name of different persons through the department's Website and managed to get it delivered at different locations in Mumbai. The scrutiny of the IP addresses used for booking the tickets, analysis of the different places where tickets were delivered and the user-IDs created on the Web led to the arrest of the accused. In all three cases user-IDs created by the accused on the Website were recovered.
During the course of the interrogation, passwords to all the user IDs created by the accused were obtained and the contents of the user accounts were recovered. Details of stolen credit cards of various banks were also recovered from the accused during the arrest.

The investigation of this case was completed within nine months of its registration.

Current status
Charge sheets have been filed against the accused and the accused is still in judicial custody. Trial of the case is in progress.