“It isn't that they can't see the solution. It is that they can't see the problem.”
- G K Chesterton

Background
The complainant, an online railway ticket booking Website, lodged a complaint that some unknown people had used the Internet ticket booking facility to book more than 50 railway tickets using stolen credit cards. They had taken the delivery of the tickets at different places. The company received chargeback from credit card companies for the transactions causing huge financial losses.

Investigation
During investigation a 'patch programme' was installed in the department's system to give an alert on any further booking done by the accused using existing user IDs, credit card details or place of delivery. The IP addresses retrieved from the computer server of the company handling Internet booking was traced to multiple locations. They all belonged to different cyber cafes.
In the mean time the patch programme installed in the department's system signalled an alert that the accused had used one of the existing twelve user-IDs again for booking of two more railway tickets and had sought the delivery at Hyderabad. The accused was arrested from Hyderabad while receiving the railway tickets by courier.

Stolen credit card details of various banks were found with the accused which he used to make fraudulent bookings. Also, more than 25 flight tickets were recovered during the search of his residence.

Current status
Charge sheet has been filed against the accused. The trial of the case is in progress.